// BLOG / DIAGNOSIS
DECODING
GILDEMEISTER
ERROR MESSAGES
A cryptic error message on the display of your Gildemeister — what now? Here we explain how to read error codes correctly, identify their source and find the actual cause.
// SYSTEM STATUS
HANDS-ON
ARTICLE
BY EXPERTS
FOR TECHNICIANS
// HANDS-ON GUIDE
READING
GILDEMEISTER ERROR
MESSAGES CORRECTLY
This article summarises experience from more than 30 years of ESDI workshop practice. Specific error codes and reactions differ depending on machine model, control version and configuration — when in doubt, always rely on the original documentation of your machine or give us a call.
1. Write it down in full. Note the error code and the plain text shown on the display — including the axis or module designation, if given. A photo of the screen is the quickest option. Almost every diagnosis starts with knowing the complete wording.
2. Find the first fault, not the last. A hardware defect often triggers several follow-up faults at once. Scroll back through the alarm log until you see the first entry that occurred — that is usually the actual cause.
3. Reproducible or random? Note whether the fault always occurs during the same operation (e.g. during a tool change at position 7), only under load, only with a warm machine — or completely sporadically. This information halves the diagnosis time.
4. Back again after a restart? If the fault returns immediately after a full reset (main switch off, wait 30 seconds, switch back on), it is rarely a software hang-up. Trial and error is not worth it then — calling us straight away is cheaper.
5. Identify the source of the message. Pay attention to the module prefix of the message. Controls report faults from different subsystems (drive, axis, hydraulics, tool magazine) and the prefix tells you where to look — the exact code logic is documented in the manual for your control version.
Free phone diagnosis: call us with the error code — +49 5221 994477-0. In most cases we can narrow down the likely cause on the phone before we talk about spare parts.
DIRECT INQUIRY
PARTS CHECK
Send us the machine, part number or a description of the fault — one line is enough. We reply within 24h on business days, personally from a technician.
// MORE TOPICS
DISCOVER MORE
// FROM THE WORKSHOP
Matching Error Code Guides
- → Error code “EPL 1 ausgefallen” (EPL 1 failed) — what to check now
- → Error code “EPL 2 ausgefallen” (EPL 2 failed) — causes & next steps
- → Fault 1208 / emergency stop on the Gildemeister
- → “24 V fehlt” (24 V missing) — checking the power supply
- → “Battery Low NC” — act before the parameters are gone
- → Screen stays black — first checks