SERVICE · FAULT DIAGNOSIS
FAULT
DIAGNOSIS
When it is unclear which assembly is causing the problem — we measure, document and propose a concrete repair or replacement path. On site, or narrowed down by phone.
Symptom Instead of a Repair Order?
We narrow it down by phone.
You have a symptom but don't know which part. That is exactly what we are here for: listen first, then measure. 5–10 minutes on the phone usually prevents the wrong replacement.
RESPONSE
UNDER 24 H
ON BUSINESS DAYS
IN PERSON
FROM A TECHNICIAN
OUR METHOD
HOW WE WORK
INITIAL DIAGNOSIS
Error code evaluation, model history, typical failure patterns.
MEASUREMENT
Signal oscilloscopy, thermography, vibration and concentricity measurement.
REPORT
Written report with measured values, cause and repair recommendation.
PREVENTION
Recommended measures so the fault does not come back.
DIAGNOSTIC FIELDS
THESE ARE THE AREAS WHERE WE SUPPORT YOU WITH FAULT DIAGNOSIS
Control Diagnosis
EPL and EP circuit boards, voltage faults, data bus problems. We measure at the component, not at the symptom.
on request
Request ConsultationDrive Diagnosis
Simodrive 611 / 6SC65 / 6SC66, servo amplifiers, power electronics, motor current. We measure load profiles and check control loops.
on request
Request ConsultationSpindle Diagnosis
Bearing wear, concentricity, temperature, vibration analysis. We measure under load before we recommend stripping the spindle.
on request
Request ConsultationHydraulics / Pneumatics
Pressure drop, leaks, valve faults, actuator function. We locate the break in the system, not just the symptom.
on request
Request ConsultationWiring & EMC
Earthing problems, EMC interference, gaps in the shielding. Intermittent faults often have their root here.
on request
Request ConsultationOperator Panel / Screen
Heidenhain BF units, EPL operator panels, membrane keypad failures, CRT and TFT problems. We narrow down whether it is hardware or signal.
on request
Request ConsultationPARTS CATALOGUE
Part Numbers to Look Up
Our workshop stock as a list — every number with a direct inquiry path.
DIRECT INQUIRY
PARTS CHECK
Machine, symptom, error code — one line is enough. We reply within 24h on business days, personally from a technician. No bot, no call centre.
- Reply within 24h on business days
- Personally from a technician — no bots, no call centre
- Your inquiry never leaves our workshop
ISO 9001:2015 · DEKRA certified
MORE TOPICS